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With ever-increasing focus on premium and no recognition of the customer’s claims experience, modern distribution channels for insurance products are leading to an increasingly price orientated, commoditised product.
This 'over-focus' on price means that brands offering a quality product and service, but in doing so aren't the cheapest, struggle to compete - this is not in the best interest of the customer or the industry
A market where insurers and brokers can compete on quality and service
Alignment between TCF and sales performance
Increased conversion and retention
Build and sell high quality products
Happier customers!
Technology to make collecting ratings easy, robust & secure
Governance to ensure fairness and consistency
Promotion and distribution of Claims Ratings
Collect Ratings, understand claimant satisfaction
Insight into drivers/detractors of satisfaction
Ratings are Private
Collect Ratings, understand claimant satisfaction
Insight into drivers/detractors of satisfaction
Ratings are Anonymised
Benchmark your performance vs peers
Collect Ratings, understand claimant satisfaction
Insight into drivers/detractors of satisfaction
Ratings are Public
Benchmark you performance vs piers
Consumer marketing resources
Distributor publication
We understand that you have limited time and resources, our solution has been designed to make implementation simple:
Step 1 Choose one of our three solution and sign up
Step 2 Design your rating invite (we’ll provide a starter for ten)
Step 3 Start inviting ratings via a CSV upload or API
We also know how crucial data security is, the GDPR principle of “Privacy by Design” has been one of our core principles in solution design.
Contact enquiries@claimsrated.com – we’d love to give you a demo, talk you through the simple steps to get a pilot running, or simply answer any questions you may have.
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