Not alot of communication. And took way too long to receive the check around 6 months.
A simple process
Good Afternoon. Thank you for leaving a review. We are pleased to hear you found the process simple. If we can be of any further assistance, please don’t hesitate to contact us. Kind regards, Insurefor.
A clear form to fill in Easy to talk to somebody on the telephone
Didn’t pay out anywhere near enough to replace broken item
Good Afternoon. Thank you for taking the time to leave feedback. I am sorry to learn you are unhappy with the outcome of your claim. I have forwarded your comments to the relevant department. Please get back in touch if you require further assistance. Kind Regards, Insurefor.
Very good service
Lack of communication and very slow at responding.
Good Afternoon, Thank you for posting a review. I am sorry to learn of the delays you have experienced. I have forwarded your comments to the relevant department. If we can be of any further assistance, please do not hesitate to contact us. Kind Regards, Insurefor.
From start to finish this was an ordeal, lack of communication and very slow response. And a final settlement of 50% value of the item wasn’t what I was looking for.
Good Afternoon, Thank you very much for your feedback. We’re sorry your experience didn’t match your expectations. I have forwarded your comments to the relevant department. Please don’t hesitate to contact us if we can help you with anything else. Kind Regards, Insurefor.
2 claims made. Claim 1 in two parts only one part settled, still waiting for second part. Claim 2 still nothing heard.
Good Morning. Thank you for taking the time to leave feedback. I really appreciate you bringing this issue to my attention. I have forwarded your comments to the relevant department. If we can be of any further assistance, please don’t hesitate to contact us. Kind regards, Insurefor.
We took out travel insurance 6 months before my elderly sister fell and broke her hip, a few days before our holiday. She was rushed to hospital by ambulance and we had to leave for Liverpool immediately and stay for weeks. We are her only relatives, so had to care for her, as there is nobody else. We have provided her own doctor’s report (£30.00) and filled in the required forms. Have heard nothing until this request for feedback. I will give feedback when the claim is satisfactorily settled.
Good Morning. Thank you for your feedback. I am sorry to learn of the delays you have experienced. I have forwarded you comments to the relevant departmentIf we can be of any further assistance, please don’t hesitate to contact us. Kind regards, Insurefor
Complicated but thorough and reasonably quick.fair with good support.