Straightforward process,fill in forms, send nessasary paperwork asked for, if all correct a week or so later claim settled, no fuss, excellent service.
Having been made redundant needed to submit a claim. Very helpful and informative advisors who explained the process and what documents where needed. In contact throughout the claim process and very quickly processed. A big thank you.
Easy and efficient service
Easy and quick communication. Helpful staff a quick and easy no hassle process from claim through to payment Would recommend service for everyone.
Back and forth email Asking to provide evidence that I looked for work in the pandemic 🤦🏻♂️👍🏻
Did what it said on the tin!
Was frustrating after speaking to someone on the phone saying I had all I needed to claim, then getting an email back saying there was extra needed. Felt like that could have been avoided and my claim processed all at once. Also once extra was submitted had to wait another 3-5 days.
Very informative and helpful staff
They were very professional and efficient
Easy and good