The process was very easy and I was able to do everything online. Being a slight technophobe this came as a pleasant surprise I was able to send pdf copies of all relevant paper work and this was much better than using more traditional methods of postage.
I gathered all necessary information and receipts which I hope enabled the claim to be dealt with swiftly- which it was. Thank you.
Excellent customer care support, professional and polite case worker. Extremely happy with the service provided.
Very happy how everything was handled
Took ages to finalise the claim and had some terms that meant you don’t get anywhere near the full value of your missing items. Wouldn’t recommend.
Reliable
It was easy to claim online, just attach all documents to the email address provided. Everything was dealt with according to my policy wording. I would highly recommend.
Much easier experience than I imagined it would be,quick settlement no hassle
problems caused by my original claim forms getting lost in the post were handled very well i am so happy as i thought my claim may have been rejected due to the length of time it took to submit replacement claim documents
Sent in all info required then asked questions one at a time where the answers were all in the original paperwork. This made the claim slow send I had to contact the insurance company which resulted in a payout the next day. Put me off using this company again.