Claims Rated
Rated: Realm Protection
By Miss. Neary
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Wednesday, 4 November 2020

Based on previous income when on maternity shocking even though I pay for full cover ! Disgusting

Claim is based on previous earning so pandemics mean u can’t work along with being off on pregnancy. Pay for £1250 worth of cover but got £120. Disgustingly shocking.

Claims Rated
Rated: Realm Protection
By Anonymous Review
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Tuesday, 27 October 2020

Awful

Little information, little empathy shown. Phone contact was as cold as it could be. I keep on being pushed around from one department to another.

Claims Rated
Rated: Realm Protection
By Mr Ryan
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Thursday, 22 October 2020

Mr

Good

Claims Rated
Rated: Realm Protection
By Mr Wootton
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Monday, 19 October 2020

Outstanding

After being made redundant from the oil and gas industry, then covid 19 hit and prevented me finding any further work, my lifestyle protection cover was a total godsend as it was the only money coming in during these hard times and kept me afloat with 12 months worth of payments.

Claims Rated
Rated: Realm Protection
By Meg
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Friday, 16 October 2020

sickness form

Very good,Fast

Claims Rated
Rated: Realm Protection
By Miss Ali
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Thursday, 15 October 2020

Too slow and no compassion - untrained staff

First Lady did not understand why I wanted to make a claim she did not seem bothered with my distressing situation. The second lady understood and posted me the forms to which I completed and returned. However it has now been over a good few weeks and nothing has been done on my claim. I’m still awaiting the funds and my bills are on hold until I get money from claims.

Claims Rated
Rated: Realm Protection
By Mr Moore
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Thursday, 15 October 2020

Mr

Sent documents 3 times

Claims Rated
Rated: Realm Protection
By Mr. Yates
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Tuesday, 13 October 2020

Outstanding Service

From initially taking out the policy I cannot fault any of the staff from Realm. Any questions were clearly answered, staff always polite. Overall I can only say I've had an outstanding service from Realm. Reccomend them to several friends & family from my own positive experience.

Claims Rated
Rated: Realm Protection
By Mr Lanckmans
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Monday, 12 October 2020

Happy customer

Very swift in confirming my claim, excellent service.

Claims Rated
Rated: Realm Protection
By Mr. Waldschmit
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Wednesday, 7 October 2020

Great help and very understanding

Although the government was a pain to deal with your staff has been responsive and helpful all the way through in a difficult time. Thank you once again.


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