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By Greg
Excellent
Easy, fast claiming procedure.
Rated: insurefor (Price Comparison)
By Nayan Patel
review
good insurance - value for money and would recommend
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By Hasham Fakhar
Good experience
It took sometime to get paperwork sorted, but at the end, claim was accepted and paid.
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By Alison Craig
Holiday Claim
Quick email response from the insurance company and a quick resolution and settlement,
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By Shirley
Honest no nonsense and quick to sort my claim
Due to medical reasons I could not fly 2 weeks before I was due to. My claim was sorted from start to finish and paid with in one week. Brilliant customer service.
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By Oliver Peacock
Insurance claim
The form was initially sent very quickly however there has been no follow up or response to my claim.
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By Andrew
Travel insurance medical
Asked for forms by post which I received quickly. A lot of information was required but form was quite straightforward. Had an email 9days after my forms were to say my claim was successful Very efficient and speedy service
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By Gurprit
Appalling service. Worst insurance company I have ever dealt with.
I had a really upsetting experience with a loss of a lot of money and a sentimental item. I hoped I could rely on my insurance company to help with what was a difficult period for me. I paid £65 for premier cover, however this was far from premium cover. This company would take over a week to get back to each email and refused to cover the loss of my personal item at all. In addition to this, I purchased this cover because it stated that it would cover me for £750 of personal money, but the company refused to pay this and instead only offered a maximum of £300. I would never recommend this company, steer well clear!
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By Lewis83
Go elsewhere
After making a claim after our flights were cancelled, we had no reply for 2 weeks. After sending several emails we had a reply to resend the information which we had already done. Then weeks past again so we had to use a legal representative to finally get things moving. Out of our £380 claim we received an email saying we were only entitled to £84 of it which we have been waiting another 2 weeks to receive and still nothing! Just don’t bother.
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By Concerned mother
Hospital claim for our daughter
After some initial queries, a sympathetic and efficient service. We were so anxious and worried about our daughter but there was help and advice at hand
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