Claims Rated
Rated: Realm Protection
By Miss. Delane
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Monday, 11 January 2021

Very quick and helpful staff

I found it hard when I needed to claim due to my condition and lock down restrictions but the helpful staff at realm made it easy for me by providing all I needed on line plus helping with all my questions.

Claims Rated
Rated: Realm Protection
By Mr Altobell
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Friday, 8 January 2021

Good Redundancy Policy

I had no problems submitting a successful claim.

Claims Rated
Rated: Realm Protection
By Peter
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Wednesday, 6 January 2021

Excellent service

Customer service was first class,replys were very quick

Claims Rated
Rated: Realm Protection
By Mr Joseph
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Monday, 4 January 2021

Claim Success

I lost my job because of COVID situations and made a claim of salary insurance in November 2020. The claim was successful in a few week's time and Insurance started paying me as per schedule. I will recommend it to everyone. Thank you.

Claims Rated
Rated: Realm Protection
By Mr Moran
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Monday, 4 January 2021

Straightforward

I submitted a claim when I was made redundant, the claim was approved quickly with the utmost professionalism

Claims Rated
Rated: Realm Protection
By Peter H
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Wednesday, 23 December 2020

Paid out when I needed it to

I was made redundant, thankfully I had an appropriate policy in place with Realm which supported me until I was able to get a new job.

Claims Rated
Rated: Realm Protection
By Ragamuffin
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Monday, 14 December 2020

Excellent service

Cannot fault the speed to which realm got my policy paid out excellent service all round

Claims Rated
Rated: Realm Protection
By Lisa
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Tuesday, 24 November 2020

Efficient and fast handling of claim

Very efficient and it took a short time only for the claim to be reviewed. The only thing that can be improved: more information online with e.g. a step-by-step guide what happens when you make a claim (it's stressful as the info is limited.) Include it's alright to send in separate forms (e.g. one from employer, one from GP) and the email address specific for claims.

Claims Rated
Rated: Realm Protection
By S Martin
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Friday, 13 November 2020

Easy and stress free

Thank you for making the claim process easy and stress-free! It was extremely quick and straightforward which is exactly what I needed with so much upheaval already going on with my redundancy. I’m looking forward to receiving the first payment from my claim in December.

Claims Rated
Rated: Realm Protection
By Mrs Dunn
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Friday, 13 November 2020

Prompt and helpful service

I submitted a self employed illness claim following a recent cancer diagnosis and the team at Trent dealt with this in a speedily and friendly way helping a difficult time become a little easier. Thank you.


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