Rated: insurefor (Price Comparison)

By Anthony Millard

Monday, 3 June 2019

Health claim

Excellent and easy process

Reply from insurefor (Price Comparison)

Good afternoon, Thank you for your feedback. It is great to hear you found the process of purchasing your insurance easy. Please do not hesitate to contact us in the future. Kind regards, Insurefor.

Rated: insurefor (Price Comparison)

By L Johnston

Monday, 3 June 2019

Brilliant service

Would def use again brilliant company

Reply from insurefor (Price Comparison)

Good afternoon, Thank you for taking the time to leave feedback. It's great to hear that you would use us again and were happy with the service provided. Kind regards, Insurefor.

Rated: insurefor (Price Comparison)

By Derek Newberry

Monday, 3 June 2019

Very good service throughout

Had Egyptian belly whilst on holiday in Egypt. Very good service from the doctor and his staff

Rated: insurefor (Price Comparison)

By Lynn

Monday, 3 June 2019

Easy and helpful

I contacted the help line while abroad fir advice due to my daughter taken Ill while abroad. They were extremely helpful. Was very easy to claim when I got back to the UK

Reply from insurefor (Price Comparison)

Good afternoon, Thank you for taking the time to leave feedback. We are glad to hear that you are happy with the service you have been provided. Please do not hesitate to contact us if we can be of assistance in the future. Kind regards, Insurefor.

Rated: insurefor (Price Comparison)

By David Rowe

Monday, 3 June 2019

Do it yourself

The only thing organised was a taxi to the airport as I was unable to weight bare on my foot .when it arrived it was a large mini bus with steps so yet again I had to be carried on and off by other holiday makers

Reply from insurefor (Price Comparison)

Good afternoon, Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. In order to assist us with any future instances, please provide further details of the issue to salessupport@rockinsurance.com. Kind regards, Insurefor.

Rated: insurefor (Price Comparison)

By Edward McWilliam

Monday, 3 June 2019

Edward McWilliam

My wife contacted Insure for Less when I became I'll, The person handling the call was very helpful and gave her the information we required, she also advised on what we shall do next.

Reply from insurefor (Price Comparison)

Good afternoon, Thank you for your feedback. Thank you ever so much for your kind words. If we can be of any assistance in the future then please do not hesitate to contact us. Kind regards, Insurefor.

Rated: insurefor (Price Comparison)

By A. Collins

Monday, 3 June 2019

Satisfied customer

My claim was dealt with reasonably quickly and efficiently. Will use the company again.

Rated: insurefor (Price Comparison)

By Simon Armstrong

Monday, 3 June 2019

Very poor service

I took there 24 hour helpline advice after my sister passed away whilst I was in Spain there claims service is incredibly slow unhelpful and rude they tried everything to not accept my claim I had to contact the insurer direct who couldn't give a dam after approximately ten weeks they settled but only for lost holiday time not new flight that there helpline said I could recover or death certificate or doctors report they say they require, so look elsewhere to be assured of better service.

Reply from insurefor (Price Comparison)

Good afternoon, Thank you for taking the time to bring this to our attention. We set a high standard for ourselves and our claims handlers, and we’re so sorry to hear this was not met in your interaction with our business, especially during this difficult time. Please feel free to reach out to salessupport@rockinsurance.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Kind regards, Insurefor.

Rated: insurefor (Price Comparison)

By JimTech

Monday, 3 June 2019

Good service

A touch slow but otherwise a good service.

Reply from insurefor (Price Comparison)

Good afternoon, Thank you for your feedback. We are happy to hear that the service you were provided was to your standard. If we can be of any assistance in the future then please do not hesitate to contact us. Kind regards, Insurefor.

Rated: insurefor (Price Comparison)

By Jack Hawkins

Monday, 3 June 2019

I haven't received confirmation of my claim compensation.

I have been asked to review a claim, which I have received no information on. It's frustrating as like you know, I had spent a lot of time filling the claim form out.

Reply from insurefor (Price Comparison)

Good afternoon, Thank you for your feedback. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. We will try to learn as much as we can from your comments. If you would like to give further feedback please forward this to salessupport@rockinsurance.com.