Rated: insurefor (Price Comparison)
By Omar Jabbouri
Missed my flight and my claim got rejected.
I have switched from post office insurance to this crap insurance company thinking that I would get good value for money but when I missed my flight and made a claim, it got rejected even though it was covered but they come up with strict conditions that makes it impossible to claim for it. I had the same issue before with post office instance and I got the full money back with no hassle. Avoid
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Rated: insurefor (Price Comparison)
By Derek
Quick and
An easy and clear process to make a claim, dealt with quite quickly , within 3 weeks, my only complaint is that they have exchange rate at time of payment, and not at time of claim, so we were £12 out of pocket, but small price to pay for ease of claim
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Rated: insurefor (Price Comparison)
By mounts
baggage claim
suitcase was lost for four days we were told by insure we could claim £25.00 per day per person, because we went shopping for essential items over two days they only paid out for two days what a con
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By Fred Hipkiss
Poor Service
Minor claim which should have been settled within days rather than weeks - money stolen supported by police report, but was constantly asked for unnecessary documentation and never received any response when I sent the plethora of documents. Have a trip to USA later this year so used another insurer.
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By Tanya Wilkinson
Disappoint
We were all poorly away in magaluf 4 out of 6 had to visit the medical centre and 1 a doctor out and they won’t allow me to claim anything back even though I paid excess they want to pay it again to them so then I’m left with not a penny
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By i_review
Medical Claim
A straightforward claim process with a quick response.
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By HBread
Hospital treatment abroad
I was taken I’ll on holiday in Turkey and needed to seek medical assistance. I went to hospital and was admitted straight away. My partner rang the insurance and they confirmed it was ok to receive the treatment and they liaised with the hospital to pay for the treatment directly, removing any stress for me whilst I was ill. They also confirmed that if I had to stay longer than the holiday was originally booked, they would sort out accommodation and replacement flights for us, luckily we didn’t need this service
Rated: insurefor (Price Comparison)
By MR
Mixed
The part of the claim that was handled by Global Response was excellent. The rest of the claim handled by Reactive Cliams was very slow, it took them 2 weeks to respond to every email. I was not reimbursed for unused ski pass and ski hire despite having winter sports cover.
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By Drummond Mansbridge
The Trial
We waited far too long for resolution of our claim. The on line claim form was difficult to complete as on many occasions I would fail to complete the stupid and and indistinct american photographs question and have to go back and try to convince the computer of the veracity of my identity, again and again.
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Rated: insurefor (Price Comparison)
By Doreen
Calmed me down when i was stressing
Contact 24/7 was reassuring to me when I called to find out what tondo when my partner took ill
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