Had to claim due to family illness and the process was very quick and clear! Can recommend!
I got this insurance at a good price and it covered the cost of ambulance transportation. They also dealt with a request for hospital fees that was incorrectly sent. I felt that they took a long time to pay but as they did I have no complaints
Handled my claim very effectively. Make sure you have all your paperwork and receipts for your claim. And all will be good
Took 10 weeks for my claim to be accepted. Further delay in recieving the money due to account department security checks
Had to use a doctor while abroad in the canary islands, put my claim into insurance company on my return, no problems at all with the claim, paid out straight away, will use them again.
A good experience
Fast, efficient service
Claim was easy and settled in reasonable amount of time.
It took a little time to pull all the paperwork together. It was good to be able to submit it online. Once everything was in place the claim was paid. Overall, a pretty good experience.
First experience of claiming for a holiday. We are not brilliant with computers so kindly forms were posted to us..the experience was so stressful dealing with airlines....doctors etc but the help offered by your company was greatly appreciated so thank you