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By Derek at Clanfield

Wednesday, 10 July 2019

Good professional service

All went smoothly with just one extra piece of information asked for.

Reply from insurefor (Price Comparison)

Good Morning, Thank you for taking the time to leave feedback. Its great to hear you feel the claims process went smoothly. Please get back in touch if you require further assistance. Kind Regards, Insurefor.

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By Holiday

Wednesday, 10 July 2019

Lengthy

Lengthy process. Lack of updates on progress of the claim

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By Is

Wednesday, 10 July 2019

Efficient

All though long winded no problems at all

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By LD

Tuesday, 9 July 2019

No hassle service

All emails responded to promptly, clear instruction and my claim was processed with no fuss and in a good time.

Reply from insurefor (Price Comparison)

Good Morning. Thank you for posting a review. We are pleased to hear you were happy with the time frame in which your claim was dealt with. If we can be of any further assistance, please do not hesitate to contact us. Kind Regards, Insurefor.

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By Lipizzaner Trieste

Sunday, 7 July 2019

An excellent form making my claim far less stressful.

This was the first time I have ever had to claim for being unable to go on my holiday. I was extremely upset at missing my holiday and so grateful to you all for kindly refunding my flights, the train journey and the hotel. Thank you all very much indeed, I really appreciate your help.

Reply from insurefor (Price Comparison)

Good Morning. Thank you for sharing your feedback. We are sorry to hear you had to miss your holiday, but pleased to hear you were happy with the way your claim was handled. Please don’t hesitate to contact us if we can help you with anything else. Kind Regards Insurefor.

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By Mr Snave

Saturday, 6 July 2019

OUT OF THIS WORLD

Unable to speak to any body from Reactive Claims. After three attempts at pressing 1 on the phone line disconnects. This happened on every attempt at phoning. EMAILS were eventually answered some two weeks later. People who do not have technology skills would have very little chance of receiving any service. Cancelled my claim in the end and found alternative method of recovery.

Reply from insurefor (Price Comparison)

Good Afternoon, Thank you for taking the time to leave feedback. We will try to learn as much as we can from your comments. If you would like to give further feedback please forward this to info@rockinsurance.com. I have passed your comments to the Claims department. Kind Regards, Insurefor.

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By Deepez

Saturday, 6 July 2019

Quick response, but poor comms

My travel rep contacted the insurer after my injury. The medical assessment was quick and sympathetic. Once I had a fit to fly note, repatriation arrangements were made quickly. HOWEVER, I had to keep phoning the company to find out what was happening. The doctors had suggested an immediate return to the UK to seek specialist treatment, but the flight arranged was 2.5hrs AFTER my original flight. I questioned this but as I had a different case handler, I don't think that there was an understanding of the urgency. I gave up. The arrangements were, however, very good and afforded my great comfort on the 17hr journey.

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By Shanice

Thursday, 4 July 2019

Medical Insurance Cover

Needed emergency treatment after falling I'll while abroad, called global response who responded quickly to my needs. Very happy with the result.

Reply from insurefor (Price Comparison)

Good Afternoon. Thank you for sharing your feedback. we are pleased you are happy with the result of you claim. If we can be of any further assistance, please do not hesitate to contact us. Kind Regards, Insurefor.

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By M.Bowen

Thursday, 4 July 2019

Claim payout successful

The claims form was easy enough to fill in and gathering the evidence to support the claim was not difficult if the receipts were available which they were. However, the travel insurance excess for claiming charges spent at the holiday destination was deducted from the smallish claim made, reducing the payout substantially.

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By Alex Boyd

Thursday, 4 July 2019

Great help

It was very easy to get in contact with my insurance and when I did the people couldn’t be more helpful. They were calm and supported you throughout the process and were there if you had any queries.

Reply from insurefor (Price Comparison)

Good Afternoon. Thank you for posting a review. We are pleased to hear you felt supported and helped throughout the process. Please don’t hesitate to contact us if we can help you with anything else.