Claims Rated
Rated: Realm Protection
By Mrs Adams
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Wednesday, 21 April 2021

Well worth the premium

I was made redundant unexpectedly. I had actually taken out the insurance to cover me if I became ill. The cover allowed me the time and space to find a job that was right for me. Making the claim was simple and straightforward.

Claims Rated
Rated: Realm Protection
By Mr P
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Wednesday, 21 April 2021

Sickness / employment insurance

Relatively easy claim process

Claims Rated
Rated: Realm Protection
By Mr Hurley
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Friday, 9 April 2021

Friendly , fast , efficient and effective

Required some details from me regarding my claim, when I had provided them I was contacted with the outcome of my claim very quickly . Super service

Claims Rated
Rated: Realm Protection
By Mr Dillon
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Wednesday, 7 April 2021

Stressful

For a simple claim in required to find access to a printer and print documents and forms. Forms also need to be sent to my gp and place of work then posted to relm. The whole process is stressful and time consuming and I’m worried I won’t get my claim before my next months bills are due.

Claims Rated
Rated: Realm Protection
By Peter
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Wednesday, 7 April 2021

Less than perfect outcome

I feel the process was not as simple as it could be. After initially enquiring about the process of making a claim I was encouraged to start the claim immediately. Having done as advised my claim was delayed as a result of Covid19 delaying my planned surgery from late Jan 21 until 23/03/2021. During these delays I received repeated messages requesting updates & threatening to close the claim. Having submitted all the information I could I still had to chase up to get a decision as to whether my claim was accepted in principle. Because of a drop in my earned income sadly my expected benefit is only a third of what I expected and have paid for.

Claims Rated
Rated: Realm Protection
By Mrs Ford
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Wednesday, 24 March 2021

Very efficient

Very efficient & reassuring service at a worrying time.

Claims Rated
Rated: Realm Protection
By Mr Suddaby
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Friday, 19 March 2021

The extra mile

Even though I did not have all the required documentation they still agreed to honour my claim. Thank you realm!

Claims Rated
Rated: Realm Protection
By Moppit3
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Saturday, 13 March 2021

Fast and Efficient

Great service, phones answered quickly by staff that were very helpful. Once the forms were returned the paperwork was completed in a few days.

Claims Rated
Rated: Realm Protection
By Mrs Elliott
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Monday, 8 March 2021

Excellent Service

Very quick, efficient service. Staff also willing to help with any queries.

Claims Rated
Rated: Realm Protection
By Mr Davies
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Tuesday, 2 March 2021

Excellent service

Very impressed with how quick my claim was handled.


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