Rated: insurefor (Price Comparison)
By C
Fair settlement
My claim was complicated (medical needs abroad, cancellation of a subsequent trip, loss and damage to possessions, loss of income) and although a few things weren't covered I was happy with the overall outcome. It did take nearly four months to settle everything, but it was very complicated. They were easy to contact.
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By C
Very happy
I had a terrible accident and hospital stay but the insurance company were great for organising the medical assistance and other help.
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Rated: insurefor (Price Comparison)
By C
Efficient and helpful
They were easy to contact and very helpful after my accident and during my hospital stay abroad, it was a great relief.
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By Cookie3110
Excellent service
No complaints whatsoever. My claim was handled professionally and without argument. Will definitely insure with them again
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By Jeanette Gudgeon
Very easy to claim at a difficult time
I cancelled my holiday when my mum took ill, she sadly passed away. The claims process was easy which is important at such times when people are grieving.
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By Karen Tattersall
Very efficient
Very helpful staff Very easy process. Very happy customer
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By SB
Excellent Service
My claim was handled very efficiently, and the staff were extremely helpfully with my unfortunate incident.
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By Mrs C Grantham
A Really Good Experience
This is the first time that we have claimed and first time that we bought travel insurance online. One of us was taken ill and were unable to travel. Providing documentation was long winded but once we had proved that it was an unavoidable and unpredictable illness we were given the green light and monies were credited within 7 days. Would buy travel insurance via the internet again.
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By Mel
Slow reply but got there in the end
My claim took a while to be dealt with but went smoothly in the end.
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By Paul Simmons
travel delay
OK
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