Rated: Realm Protection

By Mr Ali

Friday, 24 August 2018

Prompt

Once necessary checks were made payment was made promptly.

Reply from Realm Protection

Dear Mr Ali, Thank you for your comments in regards to how us here at Trent Services have handled your claim. If we can help anymore throughout your claim, please don't hesitate to contact us. Many thanks. Sarah - The Claims Department.

Rated: Realm Protection

By Mr W

Friday, 17 August 2018

Claim refused no dialogue

One claim paid with no issues and that was excellent. However with the second claim it looks as though I may have to go to the Ombudsman.

Rated: Realm Protection

By Mr Heaney

Thursday, 16 August 2018

Absolute brilliant no hassle what’s so ever never thought I would be in the situation am in one day working enjoying life next day can’t walk or work Trent services have been amazing thank you

Amazing thank you for looking after me have gave your company details to my work Colleagues

Rated: Realm Protection

By Mr Collins

Monday, 13 August 2018

Efficient

Remarkably easy journey

Reply from Realm Protection

Mr Collins, Thank you for your response and review in regards to your recent claim with us. We are happy to hear we could make this easier through your claim process and if you have any further questions in regards to the settlement of the claim, please do not hesitate to contact us. Many thanks, Sarah - The Claims Department.

Rated: Realm Protection

By Mr Tshuma

Wednesday, 8 August 2018

5

Helpful and quick to respond

Reply from Realm Protection

Dear Mr Tshuma, Thank you for your review in regards to your claim with us at Trent Services. We are glad we could help you with your claim and handle things well for you. If you have any questions in regards to your claim, don't hesitate to contact us. Many thanks. Sarah - The Claims Department.

Rated: Realm Protection

By Mr Kanalas

Wednesday, 8 August 2018

Brilliant service

I'm so glad I have this cover in place. Excellent customer service, no issues with claim. Thank you!

Reply from Realm Protection

Dear Mr Kanalas, Thank you for your comments in regards your recent claim with us at. We are more than happy to have been able to help you through your claim and to hear we handled everything sufficiently. If you have any further questions in regards to the settlement of your claim, please do not hesitate to contact us. Many thanks, Sarah – The Claims Department.

Rated: Realm Protection

By Mr Royle

Friday, 27 July 2018

Brilliant

No hassle and stress free

Reply from Realm Protection

Dear Mr Royle, Thank you for your response in regards your recent claim with us. We are glad we could deal with your claim well and that you are satisfied with the outcome. If you have any further questions in regards to the settlement of your claim, please do not hesitate to contact us. Many thanks, Sarah – The Claims Department.

Rated: Realm Protection

By Mr Brennan

Thursday, 5 July 2018

Excellent

Claims handled quickly and efficiently. No holdups when awaiting doctors information. Paid insured sum promptly and all timescales clear. Very good value for money

Reply from Realm Protection

Mr Brennan, Thank you for your comments in regards your recent claim with us at Trent Services. We are glad we could deal with your claim in a sufficient and timely manor and that you are satisfied with the outcome. If you have any further questions in regards to the settlement of your claim, please do not hesitate to contact us. Many thanks, Sarah – The Claims Department.

Rated: Realm Protection

By Tomasz Musielak

Friday, 29 June 2018

Very good

The insurance came handy when needed to most. It took a while to receive frist payment, but after everything went smoothly. Money paid on time and with no hassle. Very good customer service. I can recommend this insurer.

Reply from Realm Protection

Mr Musielak, Thank you for your response in regards your recent claim with us. We apologise for the time in which the first payment was made but we are glad the rest of your claim was handled well and our staff could give the service you needed throughout your claim. If you have any further questions in regards to the settlement of your claim, please do not hesitate to contact us. Many thanks, Sarah – The Claims Department.

Rated: Realm Protection

By Mr Mr

Thursday, 28 June 2018

Provided support when I needed it

Income protection can be complex and the supporting information required can feel excessive, however, I felt the requests were always fair and I could understand why each piece of evidence was important. My claim continuations were always settled quickly and allowed me to focus on the task of searching for a new role.

Reply from Realm Protection

Mr, Thank you for your recent comments in regards your recent claim with us at Trent Services. We are glad we could deal with your claim in an appropriate manor and that you are happy with our service.. If you have any further questions in regards to the settlement of your claim, please do not hesitate to contact us, we are happy to deal with any queries. Many thanks, Sarah – The Claims Department.