The team at Realm Protection really helped me in most difficult time. Great communication and understanding customer needs.
Prompt payment at claim submission, kind and helpful advisors!
I had the cause to make a claim on my policy due to redundancy, the people I spoke to were sympathetic and told me what I needed to do next to progress with my claim. They sent the claim paperwork within 48 hours and once I had returned all documents contacted me a few days later to let me know my claim was accepted. Fortunately I found new employment so I closed my claim down but I can't speak highly enough for my experience in registering my claim.
Hassle free process and always kept in touch throughout
Realm processed my claim quickly and without raising the level of anxiety which comes with being made redundant by stringing things out or making me jump through hoops. The only time my confidence was a little dented was when I saw the claim form. That could do with being redesigned and professionally produced. Apart from this everything has been quick and professional and I would recommend Realm to family and friends.
Posted form Friday received confirmation letter following Thursday
very good
The initial paperwork and time to get additional evidence did feel like it delayed the process, particularly after the initial waiting period. However once it was received the claim was settled promptly.
Great service
Really happy I took this policy the money will ensure bills are paid while I get back into work 👍