Thank you for your excellent service. I was kept informed of all relevant information and payments were made promptly, l would happily recommend your company. Kind Regards.
Always professional and polite in all dealings with them. Payment is always prompt.
Efficient, helpful service
a prompt and efficient service , no fuss and time wasting at a time I was off work and vulnerable. Would recommend your company to anyone. Thank you very much!
Sent a load of forms that are virtually impossible to fill in, have you tried getting information from local surgery lately its lucky to get an appointment if your ill, to get anyone to fill in a form is highly unlikely so it makes insurance a waste of time. You have had my premiums in good faith but as usual its a fudge when it comes to pay out, I have worked the last 12 months or more in agony trying to avoid time off but have had the surgery to put right the injury thinking I will be covered for my time off work some hope. Will need to review your terms when fully recovered and seek legal advice accordingly.
It took 3 weeks for claim to be approved which caused stress and worry. Even when I was told I would’ve called back with an update I wasn’t called back
I followed the instructions, sent in my paperwork and shortly after the money was in my account. I was concerned that obstacles would arise in some way but that did not happen. Very reassuring and a great relief. Painless service and very efficient and lovely customer support. Thank you.
Excellent communication
Allways happy to listen
Very disappointed with all that you need to get whilst still trying to recover from surgery